Sales & Service


As a Checkpoint retailer, we appreciate the opportunity to provide you with an astounding customer experience. Timeliness, thoroughness, and professionalism in every action builds on the foundation of core competencies we have established. Our focus on each customer requirement is paramount to our continued success as the industry leader in service and support.

  • Checkpoint’s “First Time Right” program for service is yielding a 94% measurement
  • North America Field Services provides same day receipt, acknowledgement, and assignment of all service requests
  • Our Service Representatives are trained, certified, and engaged in all product lines offered by Checkpoint

Please use the tabs below for contact information.

Electronic Article Surveillance (EAS)

Support Services

Do you want to place a service request?
Do you want to check the status of a service request?
Do you want to schedule an installation?
Do you want to check the status of an existing installation?
Other service/installation related questions

Please call: 1-800-253-7580


Do you want to place an order?
Do you want to check the status of an order?
Other sales related requests

Please call: 1-800-253-7581

Technical Services

Do you want to renew your DMS Software License?
Other technical services

Please call: 1-800-257-5400 (x 4900)

Alpha High Theft Solutions


Stuart Rosenthal – Senior Director, Alpha Sales
(732) 303-1264


1510 4th Street SE
Canton, OH 44707

Customer Service


RFID (OATSystems, Inc.)

OATSystems, Inc.

161 Worcester, Suite 403
Framingham, MA 01701

OATSystems Software India

No. 3, Fern Bank, Rest House Road
Bangalore-560001 India
+011 (91) 80-66595200



Apparel Labeling Solutions

Checkpoint Systems ALS USA Office

8170 Washington Village Drive
Centerville, OH 45458
Toll Free: 1-800-775-1802
Phone: 1-937-866-1908
Fax: 1-937-866-1909
Check-Net Help: